Using our vast consumer data sources, attributes, scores, employment information, and more, Customer Portfolio Review appends fresh information to your existing data to help you better understand your current mix of customers. You get practical, dynamic insights around risk distribution, customer segments, and changes in scores since purchase or origination.
Customer Portfolio Review helps you stay up to date on your customers’ financial behavior so you can make more informed and confident account management decisions.
Customer Portfolio Review can help you better assess consumer credit behaviors - and your customer portfolio - during fast-changing market conditions to enhance credit line management and mitigate risk.
Equifax is the only consumer reporting agency that leverages verified employment and income data in the portfolio review process. Equifax leverages both the freshness of our data and unique products in the review process such as intent scores.
Equifax delivers insights to support more effective segmentation, proactive portfolio management, and confident credit decisions.
Assess your customers’ past and present financial behavior using flexible criteria and robust, exclusive add-on options configured to provide tailored, highly-specific details.
The predictive power of our newest credit attributes provides on average a 15% lift — and up to a 94% increase — in performance over our legacy attributes.
Frequent monitoring of the credit-worthiness of your existing customer accounts can help you proactively identify high-risk accounts and better manage delinquencies.
An additional benefit to frequent reviews is that you can better monitor changes to consumers’ credit at other firms and then use these insights to respond quickly, mitigate potential losses, and protect market share.
Equifax analysis has shown that using these insights into “off-you” changes can increase cost savings by between 40%-50% on newly identified dollars at risk.
Effective portfolio management also helps protect against fraud using built-in fraudulent identity alerts combined with custom criteria.
Update your frequency of monitoring so you don’t miss out on new opportunities or new risks in your portfolio.
Apply Customer Portfolio Review regularly to better:
Address challenges:
Leverage areas of opportunity:
Learn more about Data-driven Marketing Solutions from Equifax.
